Refund Policy

At the Central Selection Board Online Portal, we strive to provide a seamless application process for our users. However, we understand that certain circumstances may require a refund. Please read our refund policy carefully before making a payment.

1. Non-Refundable Policy

Application fees are non-refundable under normal circumstances. Refunds will only be granted in the following specific cases:

2. Eligible Refund Cases

A refund request will be considered under the following conditions:

• Duplicate Payments: If a user unintentionally makes multiple payments for the same application.
• Technical Errors: If a technical issue results in an incorrect deduction from the user’s account.

3. Refund Process

• Users must submit a refund request through support email along with valid proof of payment and supporting documents.
• Any refund request must be raised within 24 hours of the transaction. Requests submitted after 24 hours will not be entertained.
• Refund requests will be reviewed and processed within 7-14 working days from the date of approval.
• The refunded amount will be credited using the same payment method used for the transaction.
• Only the eligible amount (excluding non-refundable service fees) will be refunded.

4. Contact for Refund Queries

For any queries or concerns regarding these Terms and Conditions, you may contact us at:

• Email: support@centralselectionboard.com
• Technical Helpline: +91 6003 070 176
• Address: Railway Station Road, Kokrajhar, 783370
• Operating Hours: 10 AM to 5 PM

Note: The organization reserves the right to modify or update this policy at any time without prior notice.