Terms and Conditions

Effective Date: 12 Mar. 2025

1. Introduction

Welcome to Central Selection Board Online Portal (“Portal”, “we”, “our”, or “us”). These Terms and Conditions govern your access to and use of our government job application portal. By registering and using this portal, you agree to abide by these terms and all applicable laws and regulations. If you do not accept these terms, you must not use the portal.

2. Purpose of the Portal

This portal is developed to provide a centralized platform for candidates to apply for government job vacancies. It serves as a bridge between job seekers and government agencies by facilitating online job applications, recruitment updates, and document submissions.

3. User Eligibility and Account Registration

3.1 Eligibility Criteria

To use this portal, users must:

  • Be at least 18 years old or meet the minimum age required by the job notification.
  • Be legally eligible to work in the BTR (Bodoland Territorial Region) where the job is posted.
  • Provide accurate, complete, and verifiable personal information.
  • Agree to comply with the portal’s guidelines and government recruitment rules.
  • The upper age limit is relaxable as per existing Government norms.
  • The age limit of the candidates will be calculated on the basis of the School/Matriculation/HSLC Admit Card and Birth Certificate issued by a recognized Board/Council/School or other Government Institution as applicable and notified.

3.2 Registration Process

  • Users must register an account using a valid email address and phone number.
  • An OTP verification process is required to activate the account.
  • Users must create a strong password and keep it confidential.
  • Government recruiters or agencies must provide proof of authorization before posting job vacancies.

3.3 Account Responsibilities

  • Users must not share their login credentials with others.
  • Any unauthorized use of an account should be reported immediately.
  • Users are responsible for updating their information to ensure accuracy.
  • Any fraudulent use of an account may result in suspension or legal action.
  • Any unauthorized access resulting from user negligence will not be the portal’s responsibility.
  • Users must adhere to all deadlines and guidelines outlined in the job application process.
  • Users must regularly check the portal and their registered email for updates, notifications, and announcements related to job applications.

4. Job Application Process

4.1 How to Apply

  • Users can browse job listings and apply online through the portal.
  • Each job posting will specify the application deadline and required documents.
  • Applications must be submitted before the deadline to be considered.
  • Users may track the status of their application through the portal.
  • Once submitted, applications cannot be edited or modified unless explicitly permitted.
  • The user understands that any mistakes, errors, or false information submitted are solely their responsibility, and the portal will not be held liable for any consequences arising from such mistakes.

4.2 Required Documents

  • Users may be required to upload scanned copies of identification documents (Aadhaar, PAN, passport, etc.), educational certificates, experience letters, and category certificates (if applicable).
  • Incomplete applications may be rejected by the government agency handling recruitment.

4.3 Verification Process

  • All submitted documents will be verified by the concerned government department.
  • Users may be required to attend physical document verification before final selection.
  • Providing false or misleading information may result in legal action and permanent disqualification from applying through the portal.

5. Application Fees and Payment Terms

5.1 Payment Policy

  • Job applications require a processing fee, Platform fee, and services Fees which will be mentioned in the job notification.
  • Payments must be made online using debit/credit cards, UPI, net banking, or other approved payment gateways.
  • The payment receipt must be kept for future reference.

5.2 Refund Policy

  • Application fees are non-refundable, except in the following cases:
    • If the user made duplicate payments.
    • If a technical error results in an incorrect deduction.
  • Refunds, if applicable, will be processed within 7-14 working days.
  • For Details Follow Refund Policy.

6. Prohibited Activities

Users are strictly prohibited from engaging in the following activities:

  • Submitting false, forged, or misleading information.
  • Tampering with job postings or modifying official recruitment information.
  • Hacking, phishing, or attempting to gain unauthorized access to the system.
  • Disrupting portal operations through malicious software, denial-of-service attacks, or spamming.
  • Impersonating government officials or other users.
  • Sharing confidential job examination or recruitment details.
  • Using automated tools or bots to submit job applications.

Violations of these policies may result in account suspension, reporting to law enforcement, and legal prosecution.

7. Data Protection and Privacy

  • User’s personal data is collected and stored in compliance with the Privacy Policy.
  • The portal implements SSL encryption, data anonymization, and role-based access control to protect user data.
  • User data may be shared with government agencies for verification purposes but will not be disclosed to third parties for commercial purposes.
  • Users have the right to request data deletion after the recruitment process is completed.

8. Portal Availability and Technical Support

  • The portal strives to maintain 99.9% uptime, but we do not guarantee uninterrupted service.
  • Scheduled maintenance, server upgrades, and unforeseen technical issues may cause temporary downtime.
  • Users can report technical issues through the support helpdesk at [support email].

9. Disclaimers and Limitation of Liability

  • This portal is an intermediary for government job applications and is not responsible for the final selection of candidates.
  • The accuracy of job listings is the responsibility of the government agencies that post them.
  • The portal is not liable for delays, errors, or failures caused by external factors (internet disruptions, power outages, etc.).
  • The portal does not offer employment; it merely facilitates the application process.

10. Intellectual Property Rights

  • All content, including job listings, user interface, text, graphics, and software, is the intellectual property of the government or the portal administrators.
  • Unauthorized reproduction, modification, or distribution of portal content is strictly prohibited.

11. Account Suspension and Termination

  • Accounts may be suspended or permanently banned if users violate these Terms and Conditions.
  • Users whose accounts are suspended can appeal by contacting [appeals contact email].
  • Government authorities may take further action if illegal activities are detected.

12. Governing Law and Jurisdiction

  • These terms are governed by [Applicable Indian Law, e.g., IT Act 2000].
  • Any disputes will be resolved through arbitration or legal proceedings in the [High Court of the respective jurisdiction].

13. Amendments and Updates

  • We reserve the right to update these Terms and Conditions at any time.
  • Users will be notified of major changes through email and portal notifications.
  • Continued use of the portal after updates implies acceptance of the revised terms.

14. Data Protection and Privacy

  • The portal collects, stores, and processes user data as per the applicable privacy laws and government regulations.
  • Personal data will only be shared with the respective government departments for recruitment purposes.
  • The portal implements industry-standard security measures to protect user information from unauthorized access.
  • Users must not attempt to access, modify, or misuse other users’ data or sensitive information.
  • The portal reserves the right to conduct security audits to ensure compliance with data protection standards.

15. Other Conditions

  1. Candidates who are already in Government service should produce a No Objection Certificate (NOC) through proper channels.
  2. Canvassing directly or indirectly shall disqualify a candidate.
  3. Canvassing in any form either to the Chairman or Members of the Board is strictly prohibited, and any attempt to do so shall result in immediate disqualification.
  4. The relaxation of upper age limits in the case of ST/SC/OBC candidates and Government service employees is as per Government rules.
  5. The CSB, BTC reserves the right to cancel/withdraw any interview if the situation so warrants. (F) Only candidates belonging to BTC areas can apply for the mentioned posts.
  6. Reservation will be as per Sixth Schedule norms.

14. Contact Information

For any queries or concerns regarding these Terms and Conditions, you may contact us at:

  • Email: support@centralselectionboard.com
  • Technical Helpline: +91 6003 070 176
  • Address: Railway Station Road, Kokrajhar, 783370
  • Operating Hours: 10 AM to 5 PM

By using Central Selection Board Online Portal, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.